About Us
Who We Are
Mercer Couriers began in 2020 with just one van and a mission to provide reliable, efficient, and personalized delivery services to the Darwin community. Founded with a passion for solving logistical challenges, our journey started small, but with a focus on excellence and customer satisfaction, we quickly earned the trust of local businesses and residents.
Over the years, we’ve grown steadily, expanding our team and capabilities to meet the evolving needs of our clients. Despite our growth, we’ve stayed true to our roots, prioritizing personal connections and a hands-on approach to every delivery. At Mercer Couriers, we believe in building lasting relationships with our customers, ensuring that every package, big or small, is handled with care and professionalism.
As a proud local business, we are committed to supporting our community and contributing to its success. From helping local businesses thrive to offering employment opportunities, Mercer Couriers is more than a delivery service — we’re an integral part of the Darwin community. Our story is one of dedication, growth, and an unwavering commitment to making a difference, one delivery at a time.
Delivering Excellence, One Parcel at a Time
Parcels Delivered Annually
On-Time Delivery Rate
24/7
Customer Support
Our Fleet
At Mercer Couriers, our fleet is the backbone of our operations, enabling us to provide reliable and efficient delivery services to businesses and residents across Darwin. Starting with a single van in 2020, we’ve grown our fleet to meet the diverse needs of our clients, reflecting our commitment to innovation and sustainability.
Today, our fleet includes a range of vans of varying sizes, designed to handle everything from small parcels to larger deliveries. We are proud to include an electric van in our lineup, a step toward a greener future. And we’re not stopping there — we are actively planning to expand our fleet with additional electric vehicles in the near future, further demonstrating our dedication to reducing our environmental footprint.
Completing our fleet is a 14-pallet heavy rigid truck equipped with a truck-mounted forklift, ideal for bulk freight and deliveries where no forklift is available on-site to unload. With a modern and versatile fleet, Mercer Couriers is equipped to handle deliveries of all shapes and sizes, ensuring your goods are transported with care and professionalism every time.
Our Values
Reliability Above All
We understand the importance of trust in every delivery. That's why we prioritize punctuality, accuracy, and consistent service to ensure your goods reach their destination exactly as promised.
Commitment to Community
As a locally owned business, we are proud to support the Darwin community. From fostering local employment to helping businesses thrive, our success is deeply rooted in the growth and well-being of our neighbors.
Sustainability in Action
We are dedicated to minimizing our environmental impact. By incorporating electric vehicles into our fleet and planning for further eco-friendly advancements, we strive to deliver a greener future for generations to come.
Customer-Centered Service
Your needs are at the heart of everything we do. From personalized solutions to attentive customer care, we go the extra mile to provide a seamless and satisfying delivery experience.
Innovation and Growth
We embrace innovation to continually improve our services and adapt to changing needs. By investing in advanced technology and expanding our capabilities, we ensure Mercer Couriers stays ahead in a fast-evolving industry.
Teamwork and Respect
Our success is built on the strength of our team. We foster a culture of collaboration, respect, and mutual support, ensuring a positive environment where every member can thrive and contribute to delivering excellence.